1. Information We Collect
(a) Information you voluntarily provide to us:
We may collect personal information, such as your name, address, phone number, email address, age, gender, payment details, purchase history, or company name that you voluntarily provide to us during your interaction with the Application.
Information that you provide during your interaction with the Application may be securely stored by Connekt or an affiliated Connekt partner for up to 3 years. Connekt may use information we collect for the purposes of research, data analysis and troubleshooting and may provide this information to third party entities for the same reasons. The items listed above provide examples of the personally identifiable information that may be collected by using the Application. If you do not want us to collect your personally identifiable information, please do not provide it to us.
(b) Information we collect:
We may receive information from and about the devices you use to interact with the Application (such as PC/Laptop, smartphones, Smart TVs or other connected devices), including the device ID and the Internet protocol (IP) address used to connect your device to the Internet; any account login credentials you may have in connection with the Application; and device and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform. We use various technologies to collect aggregated session level information, including page response times, and to measure and understand visitor behaviors in the application.
2. Use of Personal Information
We use the information that you voluntarily provide to do the following:
- To deliver services and fulfill information requests directly or via third-parties
- To complete a transaction or service requested by you;
- To optimize the performance and responsiveness of the Application;
- To fulfill the terms of a promotion;
- To ensure the Application is relevant to your needs;
- To help us create and publish content most relevant to you;
- To allow you access to authenticated access areas of the Application; and
- To contact you in response to sign up forms such as Contact Us.
Information collected related to this campaign shall be used solely for purposes related to the campaign and will not be used for future marketing purposes without user consent.
3. Sharing and Disclosure of Information, including Personal Information
We may share or disclose the information you provide, including name and contact details in the following instances:
(a) To fulfill a service to you. For example, if you provide personally identifiable information as part of your interaction with the Application, we may share that information with the appropriate third-party or advertiser so that they can fulfill your request or assist in processing a transaction related to your request. In addition, if you submit a question or inquiry to us using your email address, we may use your email address to process and respond to your question. Also, if you are entering a sweepstakes or contest, we may use your personally identifiable information to fulfill the terms of that promotion. We also may share your information with the co-sponsor of that promotion if applicable.
(b) To allow third parties to provide us with administrative services. Third-parties who help us maintain our Application and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on our behalf, and entry collection, winner selection and prize fulfillment for contests, sweepstakes and other promotions). We seek to ensure that these third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible. Because such third-party service providers that help us administer our Application will have access to users' personally identifiable information, if you do not wish for our third-party service providers to have access to your information, please do not register or submit any personally identifiable information to us.
(c) To complete your purchase. If you choose to make a purchase within the Application, we may collect your credit card number, billing address and other information related to such purchase, and we may use such collected information to fulfill your purchase. We may also provide such information, or other personally identifiable information provided by you, to third parties as necessary to complete your purchase (for example, to process your credit card).
(d) To comply with the law or in the good faith belief that such action is necessary to conform to the requirements of law or comply with legal process served on us, protect and defend our rights or property, including the rights and property of Connekt, or act in urgent circumstances to protect the personal safety of our end users.
(e) To third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all our assets if any such third party shall have entered into a customary non-disclosure and confidential information agreement.
(f) To track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
(g) To protect against potential fraud, we may verify with third parties the information collected from this Application. During such verification, we may receive personally identifiable information about you from such services. If you use a credit card or debit card to purchase services with us, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us, and that the card has not been reported as lost or stolen.
4. Online Tracking / Advertising
We use various technologies for analytics and advertising purposes. When you interact with our Application, interest-based ads may be displayed to you based upon information such as purchasing or browsing behaviors within our Application. These technologies enable us to identify the ads you see, whether you click on them, and other actions you take within our Application, so that we can optimize advertising and other relevant content, including for example avoiding repetition of ad content. We do not use personal information, such as name or contact details, to optimize advertising.
We may use advertisers, third party ad networks, and other advertising companies, to serve advertisements within the Application. Please be advised that such advertising companies may gather aggregated information about your visit to the application or other affiliate sites to monitor which ads have been served to your browser and which webpages you were viewing when such ads were delivered.
The features, programs, promotions and other aspects of this Application requiring personally identifiable information are not intended for children. We do not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us at firstname.lastname@example.org. A parent or guardian of a child under the age of thirteen (13) may review and request deletion of such child's personally identifiable information as well as prohibit the use thereof.
6. International Transfer of Information
If you choose to provide us with personally identifiable information, we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personally identifiable information to the United States which does not have the same data protection laws as the EU and by providing your personally identifiable information you consent to:
- the transfer of your personally identifiable information to the United States as indicated above.
We may communicate with users who have an account or have voluntarily provided information while using our Application. For example, when you create a ShopTV account, we'll send a verification link to the email address you used to create the account. We may also use your email address to send information you requested, order confirmations, information about changes to our products and services, and notices and other disclosures as required by law. We may also use a mobile number you provided while interacting with the Application to fulfill your request for additional information about a product or service. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.
However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates regarding new services and products offered in the Application. The opt-out choice may be exercised by clicking the unsubscribe link in email, or by replying STOP to an SMS Text Message you requested. We will process your unsubscribe request as soon as possible, but please be aware that in some circumstances you may receive a few more messages until your unsubscribe request gets processed.
8. Forums, Chat Rooms and Other Public Posting Areas
Please note that any information you include in a message you post to any chat room, forum or other public posting area is available to anyone with Internet access. If you don't want people to know your e-mail address, for example, don't include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS.
9. Third Party Websites / Application
10. Access to Your Information / Choices
We provide you with an opportunity to access your personal information to ensure it is correct, accurate and current. To edit your personally identifiable information, please visit ShopTV.com to sign-in to your account, or contact customer service at 1-877-940-7376.
If all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personally identifiable and non-personally identifiable information collected via the Application in connection with such transaction.
13. Safeguarding Your Information
No data transmissions over the Internet can be guaranteed to be 100% secure. We take commercially reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the Personal Information.
14. Contacting Us
YOUR CALIFORNIA PRIVACY RIGHTS
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us:
Connekt Media, Inc.
223 Sansome St., Second Floor
San Francisco, CA 94104